Terms & Conditions Batik77 – Malaysia Platform Usage Guide

1Acceptance of Terms and Conditions

By registering an account or using any part of the batik77 platform — whether via the website, mobile app, or any other channel provided by batik77 — you acknowledge that you have read, understood, and agree to be fully and unconditionally bound by these terms and conditions.

These terms and conditions constitute a legally binding agreement between you ("Member") and batik77 ("Platform" or "We"). If you do not agree with any part of these terms, you are not permitted to use the batik77 platform and must cease all use immediately.

2Eligibility & Registration Requirements

To register and use the batik77 platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the time of registration and at all times while using the platform.
• Residing in a jurisdiction where use of the batik77 platform is permitted under applicable local laws.
• Has never had an account closed or suspended by batik77 for a prior terms violation.
• Registering under your own name and not on behalf of any third party.
• Not currently under an active self-exclusion period at batik77 or any related responsible gambling programme.

Batik77 reserves the right to request proof of age, identity, and address at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension until verification is complete.

3Member Account

Each individual is only permitted to hold one active account at batik77 at all times. Holding multiple accounts under the same individual — whether using a different name, phone number, or any other registration method — is a serious violation of these terms.

You are solely responsible for:

• Ensuring that the information provided during registration is accurate, complete, and up to date.
• Keep your password and account login details confidential.
• Notify batik77 immediately if you suspect any unauthorised access to your account.
• All activity that occurs in your account, whether carried out by you or not, for as long as it has not been reported to us.

Batik77 shall not be held liable for any financial loss or damage arising from unauthorised access resulting from a member's own negligence in safeguarding their account.

4Deposits and Withdrawals

Batik77 processes all deposits and withdrawals in Malaysian Ringgit (RM) only. We support the following payment methods popular in Malaysia:

The terms for deposits and withdrawals are as follows:

• The minimum deposit is RM 10 for most payment methods.
• The minimum withdrawal amount is RM 50. Withdrawal requests below this limit will not be processed.
• Withdrawals may only be made to the same payment method used for deposit or one registered under the same member account name — this is a fraud prevention measure.
• Batik77 may require identity verification (KYC) before processing withdrawals that exceed a certain amount or under circumstances deemed suspicious.
• Withdrawal processing times are 5 to 30 minutes for eWallets and 1 to 2 business days for bank transfers, subject to any required verification.
• Funds deposited for gaming purposes do not earn interest and may only be used for wagering on the batik77 platform.

5Bonuses, Promotions & Rewards

Batik77 offers a variety of bonuses and promotions from time to time, including but not limited to: a welcome bonus for new members, reload bonuses, weekly cashback through the VIP programme, and special promotional offers during festive seasons.

General terms applicable to all batik77 bonuses:

• Rollover Requirement: All bonuses are subject to the rollover requirements specified in their respective promotional terms. Winnings generated from bonus funds cannot be withdrawn until the rollover requirement has been met in full.
• Bonuses may only be claimed by eligible members in accordance with the specified promotional terms. Any attempt to claim bonuses fraudulently is a violation of these terms.
• Batik77 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice, particularly where evidence of abuse is found.
• Bonuses are non-transferable between accounts and cannot be directly exchanged for cash.
• In the event of any conflict or ambiguity regarding promotional terms, batik77's decision shall be final.

6Game Rules

All games offered on the batik77 platform — including slots, live table games such as baccarat and blackjack, roulette, sports betting on football including the Malaysia Super League and EPL, badminton, progressive jackpots, and e-sports — are subject to the individual game rules set by the respective software providers.

Batik77 and our software providers reserve the right to:

• Voiding or re-evaluating game outcomes where a technical error, system failure, or disruption is proven to have affected the integrity of the game.
• Temporarily suspending or pausing games for maintenance purposes or under exceptional technical circumstances.
• Adjusting the minimum and maximum betting limits for any table or game at any time.

In the event of a significant technical error (for example, a game displaying incorrect odds or paying out incorrectly due to a software bug), batik77 reserves the right to void the affected bets and refund the wagered amount to the member's account balance. Winnings resulting from an obvious technical error are not eligible for payout.

7Prohibited Conduct

The batik77 platform is intended for lawful entertainment purposes only. The following activities are strictly prohibited and may result in immediate action against your account:

• Registering more than one account using different names, phone numbers, email addresses, or payment methods.
• Using automation software, bots, or any other technological tool to play games automatically without genuine human involvement.
• Colluding or cooperating with other players to manipulate game outcomes, particularly in poker or multiplayer games.
• Exploiting errors, bugs, or vulnerabilities in the platform's software to gain an unfair advantage.
• Using a batik77 account for money laundering or any other illegal financial activity.
• Providing false or misleading information during registration or identity verification.
• Threatening or abusing batik77 customer support staff.

8Account Suspension & Closure

Batik77 reserves the right to suspend or close a member's account at any time for the following reasons:

• Violation of any part of these terms and conditions.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activity.
• Failure to provide the requested identity verification documents within the specified timeframe.
• Self-exclusion request submitted by the member for responsible gaming reasons.
• Accounts that have been inactive for more than 12 consecutive months with no logins or transactions.

When an account is closed at the member's own request with no violation issues, any remaining balance — after deducting bonuses that have not met the rollover requirements — will be returned to the member's original payment method within 5 to 10 business days.

9Batik77's Liability Limits

The batik77 platform is provided on an "as-is" and "as-available" basis. Batik77 makes no guarantee that the platform will be entirely free from interruptions, errors, or technical faults at all times.

Batik77 shall not be liable for:

• Financial losses resulting from technical disruptions, internet disconnections, or service outages beyond batik77's control.
• Unfavourable game outcomes — fair and random results are an inherent part of gambling.
• Losses arising from unauthorised account access due to the member's own negligence in safeguarding their login credentials.
• Any indirect, incidental, or consequential loss arising from the use of or inability to use the batik77 platform.

10Responsible Gaming

Batik77 is committed to promoting responsible gambling. We believe that online entertainment should remain an enjoyable activity, not a source of stress or addiction. For this reason, we provide the following self-control tools to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Session Loss Limit: Set a maximum loss limit per gaming session.
• Play Time Limit: Set a daily play time limit to prevent excessive use.
• Cooling-Off: Take a break for 24 hours, 7 days, or 30 days at your own request.
• Self-Exclusion: Close your account for an extended period if you feel the need to.

For more information on responsible gambling, please read Responsible Gaming Guidelines ours. The batik77 platform is for adult entertainment for users aged 18 and above only.

11Privacy & Data Protection

Batik77 takes member privacy very seriously. All personal data you provide to us is collected, used, and protected in accordance with Privacy Policy which forms part of these terms as a whole.

In summary, batik77 is committed to:

• We do not sell or rent members' personal data to third parties for marketing purposes without consent.
• Using data solely for platform operations, identity verification, fraud prevention, and compliance with legal requirements.
• Protecting all data with 256-bit SSL encryption and appropriate technical security measures.
• Members have the right to access, correct, or request deletion of their personal data, subject to applicable legal compliance obligations.

12Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or your use of the batik77 platform, our customer support team is available to assist you at any time.

• Support Email: support@batik77.world
• Live Chat: Available on the platform 24 hours a day, 7 days a week
• Average Response Time: Under 5 minutes via live chat
• Support Language: Bahasa Malaysia and English

For formal complaints or sensitive account-related matters, please contact us by email, including your account number and a detailed description of the issue. We are committed to resolving all complaints within 3 business days.